Citizen Police Services Portal Directory
Access official police services for E-FIR, Cyber Crime Reporting, Tenant Verification, Police Clearance, and E-Challan.
National Digital Police Portal (CCTNS)
Centralized citizen portal for tracking complaints, checking missing persons, and viewing FIRs across India.
Online E-FIR Filing Service
File online First Information Reports for lost property, vehicle theft, and non-cognizable offences.
Track FIR / Complaint Status
Check real-time status of registered FIRs, police complaints, and investigation updates online.
National Cyber Crime Reporting Portal
Report online financial frauds, cyberbullying, social media scams, and identity theft directly to Cyber Police.
Tenant & Domestic Help Verification
Submit online tenant, maid, employee, and driver verification requests to local police stations.
Police Clearance Certificate (PCC)
Apply for Character Certificate and Police Clearance Certificate for employment, visa, or official use.
Passport Police Verification Status
Track status of police verification for passport applications dispatched by Passport Seva Kendras.
Traffic Police E-Challan Payment Portal
Check pending traffic violation fines, view camera footage proof, and pay e-challans online.
Lost & Found Article Reporting
Report lost documents (Aadhaar, Passport, Driving License, Mobile Phone) and obtain instant digitally signed police report.
Senior Citizen & Women Safety Cell
Access dedicated police assistance, emergency SOS alerts, and registration for senior citizens and women.
Police Services in India: File FIR, Get Verification and Report Cyber Crime
Many police services in India can now be used online or by phone. You can file complaints, report lost items, apply for a police verification certificate and report cyber fraud. Exact services depend on your state police, so always check your state police website.
How to File an FIR
Under the Bharatiya Nagarik Suraksha Sanhita (BNSS), an FIR for a cognizable offence is registered under Section 173. Information can be given orally or by electronic communication.
- Go to the nearest police station, or open your state police website’s citizen services section.
- Give details of the incident: date, time, place and people involved.
- If filed online, complete any signature or verification step the police ask for.
- Collect your free copy of the FIR and note the FIR number.
What is a Zero FIR?
A Zero FIR can be registered at any police station, even if the crime happened elsewhere. The station then transfers it to the police station with jurisdiction.
Police Verification Certificate
A police verification certificate or character certificate may be needed for jobs, tenants, domestic staff and passports. Many state police websites offer online applications.
- Identity proof (Aadhaar or similar)
- Address proof
- Passport-size photographs
- Purpose letter or application form
Report Lost Items and Theft
Many states let you file a lost report online for mobile phones, documents and other articles. Vehicle theft usually needs an FIR. Keep the report copy, as banks, mobile operators and passport offices often ask for it.
Report Cyber Crime
For online fraud, call the 1930 helpline or file a complaint on the National Cyber Crime Reporting Portal. Report quickly, because speed improves the chance of stopping the money transfer.
Emergency Numbers
- 112: single emergency helpline
- 1930: cyber financial fraud helpline
Frequently Asked Questions
Can I file an FIR online in India?
Yes. The BNSS allows information about a cognizable offence to be given by electronic communication. Available options vary by state police, and some complaints must be signed at the police station.
What is a Zero FIR?
A Zero FIR can be registered at any police station regardless of where the offence happened, and is then transferred to the correct police station.
Is a copy of the FIR free?
Yes. The informant is entitled to a free copy of the FIR.
What if police refuse to register my FIR?
You can send your complaint in writing to the Superintendent of Police, or approach the Magistrate.
How do I report cyber fraud?
Call the 1930 helpline or file a complaint on the National Cyber Crime Reporting Portal as soon as possible.
What is the emergency number for police?
Dial 112, India’s single emergency helpline.
Disclaimer: This content is for information only, is not legal advice, and is not affiliated with any police department or the Government of India. Services vary by state. Confirm procedures on your state police website. In an emergency, dial 112.